Returns & Exchanges
At Bookbinders Design, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return or exchange it within 30 days of receipt, provided it is in its original, unused condition.
Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a return authorization and the correct shipping address.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all protective layers are included to prevent damage during transit.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the package back to our warehouse; please note that return shipping costs are the responsibility of the customer.
Receive Refund or Exchange
Once we receive and inspect your return, we will process your refund to the original payment method or ship your requested exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing